Subject: Tech Support Candidate - Bhahul Bharathan
From: Bhahul Bharathan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 May 2022 04:22:52 -0400

| | Tech Support Test

Name | Bhahul Bharathan
E-mail | [email-masked]
Phone Number | (+91) 9746789799
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Banglore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)I will check my internet connectivity
2)If it doesn't work properly I will fix the internet connection
3)I will update my browser
4)whether the problem is from the server side I will wait for sometime

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)Turn on the Bluetooth on my phone
2)pair the devices

What according to you makes you a good candidate for customer service or technical support job?

1)Punctuality
2)Responsible to take care of customers
3)Knowledge of software and technical works
4)Communication skills

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |