Subject: Tech Support Candidate - ABHISHEK KUMAR
From: ABHISHEK KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 May 2022 02:02:31 -0400

| | Tech Support Test

Name | ABHISHEK KUMAR
E-mail | [email-masked]
Phone Number | (+91) 780094711
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | patna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
microsoft office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vivo(morefun communication pvt tld) | Admin Auditor | working | 16k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart My Device
2.Make Sure the Internet Connection Works
3.Check if the Website is Down for Everybody or Just Me
4. then i will mention www.ndtv.com
5.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open oneplus click on button it will show white light
2.then we can connect it to our ear
3.in laptop we go to setting,a page will open
4.go to bluetooth & other device.
5.check bluetooth should be of off or on then we make it on.
6.after that we pair the device and then we click on connect.

What according to you makes you a good candidate for customer service or technical support job?

According to me good candidate should have
1.good communication
2.patience
and must get good technical knowledge getting at the timing of training.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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