Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER
From: Saurabh Dadu <[email-masked]>
To: Abdullah Al-Saber <[email-masked]>, Mohammed Kulaib <[email-masked]>, "Swati Shukla (LSM ACCOUNTS)" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 25 May 2022 10:34:03 +0000

Dear Mr. Abdullah,

Please find the MS teams Meeting link, time would be 10:30 AM KSA time. I hope this works ok for you.

Kind regards,

Saurabh
________________________________
From: Abdullah Al-Saber <[email-masked]>
Sent: Wednesday, May 25, 2022 10:27:07 AM
To: Saurabh Dadu <[email-masked]>; Mohammed Kulaib <[email-masked]>; Swati Shukla (LSM ACCOUNTS) <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER

Dear Saurabh,

You meaning next Tuesday  31/05/2022 ? please select meeting time between 9 AM to 11 AM or from 2 PM to 4 PM KSA time.

Abdullah Al‑Saber​
[https://af1753westeurope.blob.core.windows.net/signatureimages/SSBS.png]<http://www.ssbs.com.sa/>
Systems of Strategic Business Solutions ‑ AlOthman Holding Company
Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia
D. +966-13-8534431 x 11431<tel:+966-13-8534431%20x%2011431>      |      F. +966‑13‑853‑4442      |      M. +966 56 744 5690<tel:+966%2056%20744%205690>

[https://af1753westeurope.blob.core.windows.net/signatureimages/IE-Icon.jpg]<http://ssbs.com.sa/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Linked-Icon.jpg]<https://www.linkedin.com/company/ssbs/>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Map-Icon.jpg]<https://goo.gl/maps/Pbb3Ug6Uiqu>
[https://af1753westeurope.blob.core.windows.net/signatureimages/Twitter-Icon.png]<https://www.twitter.com/ssbs_ksa>

From: Saurabh Dadu <[email-masked]>
Sent: Wednesday, May 25, 2022 12:26 PM
To: Abdullah Al-Saber <[email-masked]>; Mohammed Kulaib <[email-masked]>; Swati Shukla (LSM ACCOUNTS) <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

[EXTERNAL EMAIL]

Dear Abdullah,

Thank you for your email. Please let me know if Tuesday 12 noon KSA time will work for you? I can send you the invitation.

Kind regards,

Saurabh

________________________________

From: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Sent: 25 May 2022 12:47 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER

Dear Saurabh,

Let have Microsoft team meeting , please select date and send us invitation .

Abdullah Al‑Saber​

<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966-13-8534431 x 11431<tel:+966-13-8534431%20x%2011431>

 |

F. +966‑13‑853‑4442

 |

M. +966 56 744 5690<tel:+966%2056%20744%205690>

<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 24, 2022 8:02 PM
To: Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>; Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

[EXTERNAL EMAIL]

Dear Sirs,

This is now severely overdue. We had answered all your queries in the last email, clearly showing you the evidence of our work, and still no one has got back to us with Payments.

We have been providing you our services in good faith, and its very disappointing that your company has not paid up as yet for services used.

We request you to kindly make full payment as per your obligations immediately. Kindly refer to the screenshots and attachments in the previous emails which will clear all your doubts.

We do not wish to escalate a matter of such a small amount to MOC/Courts. Your immediate attention to resolving this will be much appreciated.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: 29 March 2022 1:42 PM
To: Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>; Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Dear Mr. Kulaib,

The records showed by you are definitely not accurate. We have been constantly connected to your system and have been answering calls as and when required.

Please see attached pictures from Avaya phone which shows calls answered even in March before you blocked us.

Also attached is log of calls we made to your Tech Mahindra Mumbai technicians for help on cases where customer required assistance.

We performed all our tasks diligently. You are hereby requested to immediately make all outstanding payments to us.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>
Sent: 29 March 2022 10:27 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER

Dear,

Please find the attached file your team they not access our telephone from 1/1/2022

Mohammed Kulaib​

<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966 13 8145550 x15550<tel:+966%2013%208145550%20x15550>

 |

F. +966‑13‑853‑4442

 |

M. +966 531001881<tel:+966%20531001881>

<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 28, 2022 3:34 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

[EXTERNAL EMAIL]

Dear Mr. Abdullah,

Please let me know if you are available to get on a call.

As per our record, we have been working on your tickets upto one day before we exchanged emails on this. Our scope of work is mostly only to assign cases to other engineers, and not to provide technical support. Please see below our agreed scope of work:

We've also had regular phone conversations with your colleagues including the guys in Tech Mahindra, and have answered your incoming calls up till that date.

On weekends you did not have any coverage at all, so all your calls were answered by us 100%.

Below screenshot in your email does not represent the reality. It does not represent number of tickets we assigned to other technicians. Neither does it represent calls taken by us.

Its best that this is discussed over a call on Zoom where both parties can understand the situation.

Please let me know a good time to speak today or tomorrow.

Kind regards,

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Sent: 28 March 2022 5:47 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Mohammed Kulaib <[email-masked]<mailto:[email-masked]>>
Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER

Dear Saurabh,

The performance of your team very bad , you can see below screen and he closed few tickets most of them only rest password

Also from Jan 2022 your account has issue and no one ask or inform us that he has issue , it is mean no one check and we paying you without any provide services.

Abdullah Al‑Saber​

<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966-13-8534431 x 11431<tel:+966-13-8534431%20x%2011431>

 |

F. +966‑13‑853‑4442

 |

M. +966 56 744 5690<tel:+966%2056%20744%205690>

<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 22, 2022 12:28 PM
To: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>; Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>; Alexander de Oliveira <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

[EXTERNAL EMAIL]

Dear Alex,

I hope you are well. My colleagues have been trying to communicate with Abdullah - but with no success.

It appears that you do not wish to use our services any further. If that is your decision, we respect it.

You are requested to clear all our past invoices till date, in addition to the 60 days contract termination notice as agreed under our contract.

I request you to urgently action this, as invoice is now over due, and there is no response from your team.

Kind regards,

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: 21 March 2022 10:55 AM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Hello Mr. Abdullah,

Please let us know the payment status of the pending invoice no. CECS/21-22/103 dated 03.01.2022 for $ 4350. A copy of the invoice is attached for your records.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 9, 2022 6:23 PM
To: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: CHERRY INVOICE- FRIENDLY REMINDER

Dear Swati,

Might be we don’t renewal contract with you.

Abdullah Al‑Saber​

<http://www.ssbs.com.sa/>

Systems of Strategic Business Solutions ‑ AlOthman Holding Company

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia

D. +966-13-8534431 x 11431<tel:+966-13-8534431%20x%2011431>

 |

F. +966‑13‑853‑4442

 |

M. +966 56 744 5690<tel:+966%2056%20744%205690>

<http://ssbs.com.sa/>

<https://www.linkedin.com/company/ssbs/>

<https://goo.gl/maps/Pbb3Ug6Uiqu>

<https://www.twitter.com/ssbs_ksa>

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 9, 2022 12:37 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

[EXTERNAL EMAIL]

Hello Mr. Abdullah,

Please update us on the status of the pending invoice no. CECS/21-22/103 dated 03.01.2022. Please share the payment acknowledgment if the payment is already made else please clear the invoice on urgent basis as the invoice is extremely overdue now. A copy of the invoice is attached for your quick review.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 25, 2022 10:34 AM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Hello Mr. Abdullah

Please update us on the status of the pending balance of $ 4350 against invoice no. CECS/21-22/103 dated 03.01.2022. The invoice is overdue now so i would like to request you to clear this on urgent basis.

If the payment is already processed, please share the payment acknowledgment for keeping a check at our end.

A copy of the invoice is attached for your quick review.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 7, 2022 6:20 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Hello Mr. Abdullah,

Please update us on the payment status of invoice no. CECS/21-22/103 dated 03.01.2022 for $ 4350. The invoice is overdue now so please clear the invoice as soon as possible.

A copy of the invoice is attached for your quick review.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 31, 2022 1:21 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Hello Mr. Abdullah,

Please update us on the status of the pending balance of $ 4350 against invoice CECS/21-22/103 dated 03.01.2022.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 21, 2022 6:31 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: CHERRY INVOICE- FRIENDLY REMINDER

Hello Sir

Please update us with regards to the payment status of the pending invoice no. CECS/21-22/103 dated 03.01.2022 for $ 4350.

A copy of the invoice is attached for your records.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

8882991655

________________________________

From: Swati Shukla (LSM ACCOUNTS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 3, 2022 3:32 PM
To: Abdullah Al-Saber <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: CHERRY INVOICE

Hello

Please find attachment of Invoice no CECS/21-22/103 for the period 06.01.2022 to 05.04.2022 for $ 4350.

Best Regards,

Swati Shukla

Asst. Manager (Accounts)

0120-4332621

________________________________________________________________________________
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