Subject: Yonyx Salesforce Package Updated
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 24 May 2022 15:00:12 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

Yonyx Package listed on Salesforce App Exchange has been updated.

View this email in your browser (https://mailchi.mp/yonyx/call-zendesk-macros-from-yonyx-3474944?e=1c46a80945)

** YONYX SALESFORCE PACKAGE UPDATED
Additional capability added to an already powerful package!
------------------------------------------------------------
Dear Customer
We informed you about a couple of months ago, that Yonyx / Salesforce Package had been listed on Salesforce App Exchange (https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000PsSm8EAF) . We are glad to inform you that this package has now been enhanced substantially and the latest release - v 1.20 is capable of the following:
1. Integrate Yonyx with various Salesforce modules
+ Sales Cloud
+ High Velocity Sales (HVS)
+ Service Cloud
2. Read/write data from standard Salesforce object fields - e.g.
+ Contacts
+ Leads
+ Account
+ Cases
+ etc.
3. Read/write data from custom object fields
4. Read/write data from "related" objects
5. Guide authors can now insert "call-web-service" command in any guidance step in Yonyx Guides. While installing the package, Salesforce Admins can:
1. Configure parameters to be passed to the web service
2. Configure expected return values
3. Map parameters and return values to corresponding Yonyx Placeholders
4. Example use cases:
1. Check customer’s warranty status & auto-traverse based on result.
2. Check product inventory for a part number & auto-traverse based on result.
3. Check customer’s shipping status & auto-traverse based on result.
4. Check customer’s credit rating & auto-traverse based on result.
6. Guide Authors can now insert "write-to-crm" in any guidance step of a Yonyx Guide. With this change, you no longer have to rely on an Agent having to click on the "Done" link to write back to Salesforce, all data captured during the journey through the Yonyx Guide.

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000PsSm8EAF
If you have questions, or would like to see a demo of this integration, Please click here (https://calendly.com/yonyx/yonyx-data-connector)  to schedule a meeting.

Thank You!
Team Yonyx
http://corp.yonyx.com (http://corp.yonyx.com/)
Links:
Read customer reviews (https://www.capterra.com/p/130406/AGI-Self-Service/reviews/)
Write a Review of Yonyx (https://reviews.capterra.com/new/225031/dd52173c-8cb5-4371-b81d-791b1a68d98a?lang=en)

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