Subject: Tech Support Candidate - Suraj Singh Suraj
From: Suraj Singh Suraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 May 2022 04:35:53 -0400

| | Tech Support Test

Name | Suraj Singh Suraj
E-mail | [email-masked]
Phone Number | (221106) 7607276702
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ricoh | Customer support engineer | 13th may | 18 k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly refresh the page and after that clear your cache and cookies and after that make sure your browser is up to date and restart your browser and also try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Touch and hold Bluetooth and tap to pair a new device and tap the name of the blutooth you want pair.
What according to you makes you a good candidate for customer service or technical support job? | According to me  a good candidate for this post have creative problem solving skills and excellent interpersonal communication and a positive attitude
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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