Subject: Tech Support Candidate - Sarjeet kumar
From: Sarjeet kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 May 2022 10:13:16 -0400

| | Tech Support Test

Name | Sarjeet kumar
E-mail | [email-masked]
Phone Number | (91100) 58872
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Patna
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Scope telecom | Telecom engineers | Continues | 24000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i'll identify which types of error i'm facing. After that i'll tale screenshots sort of an error page and the  i'll mail to you with screenshots and i'll said to you resolve that error as soon as possible.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- swith on speaker
2-  go and on Bluetooth mode in speaker
3-  turn on Bluetooth in phone
4-  serch speaker device name in phone and finaly connect them

What according to you makes you a good candidate for customer service or technical support job? | Cold calling and proper response with behavior and manner
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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