Subject: Re: Transcript of Tuesday, May 17th, 2022, 02:04:22 pm. Operator: Jason. Visitor: Monika
From: Ashish Dabral <[email-masked]>
To: "Jet Jason, Paraiso. Gromea" <[email-masked]>
Cc: manager <[email-masked]>
Date: Tue, 17 May 2022 07:32:17 -0700 (MST)

Hi Jason, 

We do not provide Visa assistance. We have canned responses for this. 

Please go through with each and every canned response in your spare time. Thank you 

Regards, 
Ashish Dabral 

From: "LiveChat" <[email-masked]> 
To: "manager" <[email-masked]> 
Sent: Tuesday, May 17, 2022 7:50:02 PM 
Subject: Transcript of Tuesday, May 17th, 2022, 02:04:22 pm. Operator: Jason. Visitor: Monika 

	

Chat transcript 

Name: Monika 

E-mail (optional): 

ref https://www.google.com/,landing=https://jaywaytravel.com/itineraries/baltic-three-weeks-private-tour 

		

	Jason 	Tue, 05/17/22 02:04:22 pm UTC 	

	Hello, Can I help you plan your upcoming vacation? 	

	Monika 	02:04:28 pm 	

	Hey 
I'm looking to travel to Baltic and Finland. Came across your itenary for the same. What is the process to make a booking. Will the flight from ew axelhi, India e included? 
Flights to and from New Delhi, India 	

	Jason 	02:06:36 pm 	

	HI there! Welcome to Jayway... yeah we can arrange things for you , you can have your own flight and arrange land details for you in Baltic and Finland 
We can sort it out for you with our travel experts , I just need to ask a few things 
May I know the dates please and for how many persons will this be? 	

	Monika 	02:07:32 pm 	

	Sometime from Mid July, 3adults and 1 child aged 4 years 	

	Jason 	02:08:27 pm 	

	Perfect thanks for the proactive infos, so July of 2022 and for how many days aprox.. so we can quote properly 	

	Monika 	02:08:57 pm 	

	I liked your 22 days itenary for Baltic countries and Finland 
So some thi g like that, say 25-27 days 	

	Jason 	02:09:28 pm 	

	Okay fantastic! Any activities in mind we can include during the trip?, if you dont have any yet we can also suggest... 
If you dont have in mind yet that can always be added at a later time. 
May I know your name, email and (phone number if applicable) ?. 
Complete name, email and telephone number if you may want to include ** 	

	Monika 	02:11:43 pm 	

	Nothing specific at this time. 
Just that it shouldnt be too strenuous, as my senior mother willbe joining. So more of slow paced Tra el 	

	Jason 	02:12:34 pm 	

	perferfectly understandable, this is duly noted! 	

	Monika 	02:13:29 pm 	

	Please provide the price details,. Also will I need to pay everything in advance, or a small amou t to reserve 	

	Jason 	02:13:35 pm 	

	May I have your Complete name, email and telephone number if you may want to include , a quotation will be sent toyouo soon by our travel experts. I am gathering details for you.. 	

	Monika 	02:13:58 pm 	

	Mo ika Dhingra, [email-masked] 
. Monika Dhingra 	

	Jason 	02:14:30 pm 	

	I appreciate all the information, I will forward your concern to our Travel Expert so that they can sort this out for quotation soon. 	

	Monika 	02:14:38 pm 	

	Sure, Thanks 	

	Jason 	02:14:41 pm 	

	We will reach out to you the soonest possible.... 	

	Monika 	02:14:49 pm 	

	Do you also provide Visa assistance? 	

	Jason 	02:15:23 pm 	

	I can ask that from the team I am not sure as we speak....Ill surely ask 	

	Monika 	02:15:30 pm 	

	Ok 	

	Jason 	02:15:34 pm 	

	anything else I can ask for you? 	

	Monika 	02:16:01 pm 	

	And in case, my visa is not approved, what will the cancelation policy look like? 	

	Jason 	02:17:17 pm 	

	We will ask that for you...In the meantime I will forward this to our team.. 	

	Monika 	02:17:29 pm 	

	I'm looking to apply to Estonia embassy here in New Delhi. So make sure to make the stay in Esto IA the longest 	

	Jason 	02:19:06 pm 	

	Sure! 
We look forward to partnering with you in this future trip 	

	Monika 	02:19:31 pm 	

	So do I. Thanks. Look forward to your email 	

	Jason 	02:19:43 pm 	

	Thanks for choosing Jayway !!All the best..... 	

	Jason archived the chat 	02:20:01 pm 	

	Duration: 15m 39s 

	Chat started on: [ https://jaywaytravel.com/itineraries | https://jaywaytravel.com/itineraries ] 
	Referrer: [ https://jaywaytravel.com/itineraries/baltic-three-weeks-private-tour | https://jaywaytravel.com/itineraries/baltic-three-weeks-priv... ] 
	Visitor geolocation: Delhi, National Capital Territory of Delhi, India / 110.225.94.207 

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