Subject: Tech Support Candidate - Abhijeet chaudhary
From: Abhijeet chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 May 2022 09:50:38 -0400

| | Tech Support Test

Name | Abhijeet chaudhary
E-mail | [email-masked]
Phone Number | (91) 7900717076
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | noida sector 15
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
firewall, fsecure, outlook, active directory,wsus server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ISON xperience pvt Ltd | it engineer l2 support | 20 days notice period | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly i check the URL of website if URL is correct then i check the internet of user system and check antivirus of system many times antivirus blocked the URL and  after performing all troubleshooting is issue are persist then i troubleshooting with url i check url are whitelisted the network of organisation

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open Bluetooth
2. open mobile phone Bluetooth
3. try to search the device name in blutooth
4. after finding the Device then pairing the devices

What according to you makes you a good candidate for customer service or technical support job? | i finding the issue very fastly and provide the solution very frequently. and i handle the every tough situation with my good behaviour
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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