Subject: Your Action is Required: Main Dialer and Callbar are being removed
From: Talkdesk <[email-masked]>
To: [email-masked]
Date: Fri, 13 May 2022 13:30:39 -0500 (CDT)

Now’s the time. Upgrade to Agent Workspace <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGEXaiTVVt3nmE3qK-PlusldNN76U3ZYPChR9-dsJ8GdzVo6KMGkc8GE6Bbzmmrc-wF2NaB6ag=> before the Main Dialer is removed on June 30. 

Our records reflect that you are a regular user of our Main Dialer and/or Callbar applications. Beginning Jun 30, any agents actively using Main Dialer will be automatically upgraded to Agent Workspace and Main Dialer will disappear. The widget version of the tool known as Callbar, will remain through Mar 31, 2023.
Don’t wait for the Main Dialer automatic upgrade on June 30 or for Callbar to end in March – all it takes is one minute to follow the step-by-step <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGEXaiTVVt3nmE3qK-PlusldNN76U3ZYPChR9-dsJ8GdzVo6KMGkc8GE6Bbzmmrc-wF2NaB6ag=> and make the switch to take advantage of Workspace’s enhanced capabilities and superior user experience.
Estimated Time to Enable Agent Workspace: 1 minute

Switching from Web Mode to Widget Mode: Beginning May 2, all users that switch from Web Mode to Widget Mode will no longer be able to return to Web Mode.
Further details can be found in our End of Life Product Announcement <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGEXaiTVdFSjtr7h9vMSuroPaFkr4yJm9eV6xd8Z5fJU1EiQpwXghKmJlMF5ahZeEZXGKJfnQs=>.

Reach out to your Customer Success Manager or [email-masked] <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGEXaiTVd7-RwLgjjDJVRRCHZxXqu5i9FDdvHekwo0aIsijQydXrU9HYcccA5DSKzG8muD9NEg=> to discuss the upgrade process in more detail. As an optional courtesy, your account will also be added to the ‘Upgrades Made Easy’ Community Group for Agent Workspace to give you an opportunity to interact and ask direct questions of our team.

Need more help? You are also invited to register for our live ‘Upgrading to Workspace’ webinar <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGEXaiTVT4G7paWiRhaCKK6rQpZwQza6RsA0TMYocn7J5If108uzkeTJqykqfdFVMaXZE0ydEc=> on May 25, 2022@ 11a PDT.
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