Subject: Tech Support Candidate - Prince Kumar Singh
From: Prince Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 May 2022 01:54:39 -0400

| | Tech Support Test

Name | Prince Kumar Singh
E-mail | [email-masked]
Phone Number | (91) 8051196572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Netxcell | Executive support | Working | 22 k
Previous Employer 1 | Renovision | Desktop support | Sep 2021 | 12 k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check internet connection if internet connection is correct then after i will check proxy setting.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go on the mobile seeting then search out there blutooth
What according to you makes you a good candidate for customer service or technical support job? | Good listener and polite person
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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