Subject: Tech Support Candidate - Habib Khan
From: Habib Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 May 2022 01:12:10 -0400

| | Tech Support Test

Name | Habib Khan
E-mail | [email-masked]
Phone Number | (+91) 9783902142
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mvpl | IT engineer | 22/5/2022 | 25000
Previous Employer 1 | Snav | Firewall engineer | 20/2/2021 |
Previous Employer 2 | One point one solutions Pvt LTD gurgaon | IT engineer | 12/12/2013 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I'm interested in this position please find attached file

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes issue connect each other devices are connected
What according to you makes you a good candidate for customer service or technical support job? | Remote support technical error at time
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |