Subject: Tech Support Candidate - vishwajeet jha vishwajeet
From: vishwajeet jha vishwajeet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 May 2022 13:48:34 -0400

| | Tech Support Test

Name | vishwajeet jha vishwajeet
E-mail | [email-masked]
Phone Number | (91) 8477058479
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP
configuring, and installing

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | aadhan solution pvt. ltd. | system engineer | 8-05-2022 | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | the error we recieved on screen, we have to look what kind of error into our screen, if the connection error we need to check the ethernet port and plug it properly, or wifi whatever our system connected with. else there is another error which has shown mostly couldn't reach server, that is happend because of server failure...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1- go to the serch bar
step2- serch bluetooth or mobility
step3- you can see the bluetooth icon click on that.
step4- now you can turn your bluetooth on with a single click.

What according to you makes you a good candidate for customer service or technical support job? | according to me candidate should know about the shortcuts to solve problems, a proper way to follow them the instruction carefully, and the communication make our way clear to support any problems with our customers, clearity on the command and words we paas to our customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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