Subject: English Language Test - Vinod Kumar
From: Vinod Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 May 2022 08:44:46 -0400

| | Foreign Language Screening Test

Name | Vinod Kumar    /  (509301) 8143770152    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer, we are here to solve your problem sir, so kindly wait for 1 minute sir, your address was mentioned wrongly sir, so kindly send correct address by checking and we will solve your problem sir. Thank you sir, for time and patience have a good day sir.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, we are glad to solve your problem, sir your tv cabinet will be replaced sir. Thank you sir, have a nice day.

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