Subject: Tech Support Candidate - Ankit Gaur
From: Ankit Gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 12:59:11 -0400

| | Tech Support Test

Name | Ankit Gaur
E-mail | [email-masked]
Phone Number | (080) 7895566445
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Banglore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Basic
HPC

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aeronautical Development Agency | Python Developer in HPC Domain | still working | 30k
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step1: Check URL  is correct or not.
step2:Check internet is working properly or not.
step3:Still website not open then restart the system.
step4:ln last  check if the Website is Down for everybody or Just for me .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1: Switch On Bluetooth  on speaker.
Step2:Open the Settings app in mobile phone.
Step3:Navigate to Connected devices, and turn on the Bluetooth .
Step4:Select Pair new device to place the Bluetooth device in pairing mode.
Step5:Look for the Bluetooth speaker's name on the list.
Step6:Select the speaker's name to connect to it.

What according to you makes you a good candidate for customer service or technical support job? | I am working in HPC domain where I work in Software, on premise HPC architecture.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |