Subject: Tech Support Candidate - AMAN KUMAR CHAUDHARY
From: AMAN KUMAR CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 May 2022 02:06:36 -0400

| | Tech Support Test

Name | AMAN KUMAR CHAUDHARY
E-mail | [email-masked]
Phone Number | (91) 7011457271
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | SAKET SOUTH DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ADZICON SOLUTIONS | QA ENGINEER | 6 MAY 2022 | 30000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Refresh the page
2 Make sure javaScript is enabled
3 Make sure Cookies are enabled
4 Claer your cache and cookies
5 Make sure your web browser is up to date
6 Restart your web browser
7 Try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Switch on the bluetooth of both mobile and speaker.
2 In bluetooth setting of mobile we have to click available devices name.
3 Then when we saw the name of bluetooth of speaker in the moblile click pair then it would be connected.

What according to you makes you a good candidate for customer service or technical support job? | As a role in customer service or technical support we should take care of the tickets issued by the customer , client handling, maintaining the data, follow up n all.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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