Subject: English Language Test - Shikha Narula
From: Shikha Narula <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 May 2022 23:07:42 -0400

| | Foreign Language Screening Test

Name | Shikha Narula    /  (91) 7042074088    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | First we have to connect with his mobile no and confirm the address first. And also customer confirm there status in the company then we will confirm his corect address and deliver the product.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Yes first we have to read about cancellation policy for the company. After we have to return the money. We take some time atleast 1 week for processing this request. Because we have to checked when we deleiverd the product is there any scratches or not first we have to satisfy from our backed team after we have initiated your money back. Thank you.

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