Subject: Tech Support Candidate - Prakash Bisht
From: Prakash Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 May 2022 07:10:07 -0400

| | Tech Support Test

Name | Prakash Bisht
E-mail | [email-masked]
Phone Number | (91) 8171824207
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 53
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TradeIndia | Data Processing Executive | 05/04/2022 | 24000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, I'll make sure if my internet connection is working and if search results for other websites are appearing. Then, I'll check if this website isn't down for everybody.
I can further browse the website in another browser and disable ad-ons.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly, I'll open the bluetooth on my phone.
Second, I switch on the bluetooth speakers.
Third, I pair the speakers with my phone via add new device in the bluetooth section of settings.
Now I can play the media and enjoy the sound of my bluetooth speakers.

What according to you makes you a good candidate for customer service or technical support job? | I am committed, hardworking and patient enough to handle difficult situations with good problem solving and communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |