Subject: Tech Support Candidate - Sachin Sahu
From: Sachin Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 5 May 2022 02:04:31 -0400

| | Tech Support Test

Name | Sachin Sahu
E-mail | [email-masked]
Phone Number | (91) 7860177312
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ixar Pvt ltd | Technical support enginerr | 21Oct 2021 | 25000
Previous Employer 2 | Phooltas Transrail ltd | Traniee | 18Nov 2017 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I check the browser setting . Is there any security block on browser. Than after check the   DNS setting. Also check the connectivity of the website in cmd with tracert command.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth option in mobile. Then after press the Bluetooth speaker button for connectivity. In mobile  we select the particular Bluetooth speaker. After connection sound is release by speaker .
What according to you makes you a good candidate for customer service or technical support job? | I am always try to learn new things and easily understand the new technology.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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