Subject: Tech Support Candidate - Satya Prasad
From: Satya Prasad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 3 May 2022 02:19:08 -0400

| | Tech Support Test

Name | Satya Prasad
E-mail | [email-masked]
Phone Number | (91) 9848444124
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Rajahmundry
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kal radio lrd | Network engineer | Still working | 22,160
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First clear browser history and reset browser settings..and check internet connection and lan port connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open phone settings-open bluetooth settings- turn on Bluetooth.. and next power on Bluetooth speaker and turn on Bluetooth.. and next go to phone Bluetooth settings click paring..
What according to you makes you a good candidate for customer service or technical support job? | Talk to the customer well and give a good answer to everything the customer asks We need a better.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |