Subject: English Language Test - Saba Naaz
From: Saba Naaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 May 2022 04:41:44 -0400

| | Foreign Language Screening Test

Name | Saba Naaz    /  (91) 09120104607    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hi dear, Saba here from babyshop.com . I'm sorry for the inconvenience caused to you by us. You're order was shipped the same day you ordered from the company but unfortunately the courier company tried many times but was unable to reach your address as it was different from given one. You're order is safe with us just message me once again with exact detail and address of yours so that we can deliver your order as soon as possible. Thankyou.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hi Abdul, Saba here from the Homebox Team to solve your issue. According to the rules of the company it's already mentioned to check the product once before installation so that no inconvenience is caused till then revert me with the pictures of the cabinet so that i can check if I can help you out with any possible way thank you

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