Subject: Tech Support Candidate - Anwar Hussain
From: Anwar Hussain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Apr 2022 00:24:43 -0400

| | Tech Support Test

Name | Anwar Hussain
E-mail | [email-masked]
Phone Number | (+91) 9568798606
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rampur (U.P)
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First ,know the problem
Collecting information
Analysing the problem
Getting correct solution
Then applying

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First, on the bluetooth of both devices and then pairing.
What according to you makes you a good candidate for customer service or technical support job? | Understanding the issue and problem solving
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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