Subject: Re: Dsea support page- Changes
From: Ashish Dabral <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Date: Fri, 29 Apr 2022 05:40:21 -0700 (MST)

Hello Sara, 

I hope you are doing good. 

These all task has been done except Japanses page. Please find the attached document for all articles. 

Regards, 
Ashish Dabral 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Tuesday, April 19, 2022 7:59:24 PM 
Subject: FW: Dsea support page- Changes 

Hi Ashish, 

As agreed, I am sending you a summary of tasks to be done on Dsea page. 

Please let me know if you have any question. 

    1. Make subsection for each product 

Categorize the articles based on the content. We need 4 categories for each product. 

How to use: Answer call, End call, Adjust Volume, Redial, Reject, On hold 

How to setup: How to pair, How to update FW, How to clear pairing list etc. 

Advanced features: Talk Through, ANC etc. 

Documents: User Guide, Quick Guide 

    1. In category “ Document” add Quick Guide and User’s manual 
    2. Copy all articles in a World document 

Amazon need to create their own knowledge content. For that purpose, they need to have same articles as we have, but they will add it in their own way under the product’s support page. 

Please open a Word document, add name of each product. Add the subsections mentioned above and copy the existing articles under the respective subsection. 

The User manuals and Quick Guides can be found here: 

[ https://demant-my.sharepoint.com/:u:/g/personal/srak_senncom_com/EQ0hsNoXUuJJrAGs3yKslloBRu7eL5ErdQvQmFcK7d4uXQ?email=ashish%40lsmindia.com&e=mCKCNg | 
 DSEA.zip ] 

	

Best regards 

Sara Aknooni (SRAK) 
Team Manager Global Support, Global Support& Service 
+45 4470 0124 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/ ] 

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