Subject: Re: New Agent - Warranty
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 29 Apr 2022 00:04:37 -0700 (MST)

Hi Heta, 

She has completed the test. 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "saurabh" <[email-masked]>, "Deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Friday, April 29, 2022 11:56:56 AM 
Subject: RE: New Agent - Warranty 

Hi Ashish, 

Thank you for the information. 

Could you please ask her to complete the GDPR quiz first: [ https://forms.office.com/Pages/ResponsePage.aspx?id=qMf4mwjgp0meQ6t2l2xL-FaC6xTO4KhCu-shlLN86o9UMURBWEZJWU5EV1BVRUhXSENEVUpXSTBJRi4u | 
https://forms.office.com/Pages/ResponsePage.aspx?id=qMf4mwjgp0meQ6t2l2xL-FaC6xTO4KhCu-shlLN86o9UMURBWEZJWU5EV1BVRUhXSENEVUpXSTBJRi4u ] 

I will check the results and if that is passed, we can create the credentials. 

Thank you! 

	

Venlig hilsen / Best regards 

Heta Nyrhinen 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/us/enterprise/products/adapt-660-amc-bluetooth-headset-1001125 ] 

[ https://www.eposaudio.com/ | eposaudio.com ] · Follow us here 	

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From: Ashish Dabral <[email-masked]> 
Sent: 29. april 2022 08:24 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>; Saurabh Dadu <[email-masked]>; deeksha <[email-masked]>; Pritish Nandi <[email-masked]> 
Subject: New Agent - Warranty 
Importance: High 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Heta, 

Just to update you that we have a new warranty agent joined us and she would be a replacement for Daniele Castiglioni. 

Unfortunately, Daniele has decided to leave us due to some personal issues. His last working day would be 29th April 2021. 

PFB the details for the new candidate: 

Name: Olyvia Malakar 

Email: [ mailto:[email-masked] | [email-masked] ] 

Teams: [ mailto:[email-masked] | [email-masked] ] 

Need approval for creating her Zendesk and Talkdesk account. Also,could you please add her to Demant Teams? 

Regards, 
Ashish Dabral