Subject: Fwd: English Language Test - Sharda Sharda
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Fri, 29 Apr 2022 00:01:18 -0700 (MST)

Hi Ma'am, 

Could you please check this test? 

Regards, 
Ashish Dabral 

From: "Sharda Sharda" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, April 29, 2022 12:28:33 PM 
Subject: English Language Test - Sharda Sharda 

	
	
			Foreign Language Screening Test 
		Name 	Sharda Sharda / (91) 8586965049 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	First we apologise for delay for his product,If the customer address is wrong then we have to coordinate with customer on call for confirm the correct address and after that we will try to deliver his product as soon as possible and given to assurance to deliver his product soon. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	First we have to apologise for this cause. and after that we have to coordinate with our team for this caused and after that notify the customers to replacement or return this product by mail.