Subject: English Language Test - Abhishek Kumar Srivastav
From: Abhishek Kumar Srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Apr 2022 05:53:28 -0400

| | Foreign Language Screening Test

Name | Abhishek Kumar Srivastav    /  (91) 9839601269    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/ Mam,

I am Abhishek fom......... This mail regarding to place order by you.
Ii want to give the information about your address that is given by you. My curior partner was tried to deliver your packet again & again but finally he informed me to address was wrong.
So, i request to you please provide the proper address with pin code and contact number again.
Thanks & regards
Abhishek Kumar Srivastav

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir/ Mam,

I am Abhishek from homebox team. I received your mail regarding tv cabinet.No problem sir. Please keep the original packaging bill & box.my engineers will go your pickup address in next 1-2 days. & they will varify your concern and next step proceed by them. Please provide your pick up address with pin code and contact number I want to race ticket raised ticket about your concern my next team proceed your concern resolution. please keep some patients and trust on our services.
Thanks & regards
Abhishek Kumar Srivastav

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