Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 27 Apr 2022 03:08:48 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: RAEYRPSUGH (Harsh ): Chat was handled absolutely well and as per process guidelines, answered all customer's questions/queries and gathered lead generation details to arrange a call back from our travel expert to plan customer's next vacation. 

Chat ID: RAFYRUMBFO (Jason ): Chat was handled perfectly well and as per process guidelines, answered all customer's questions/queries and gathered lead generation details to arrange a call back from our travel expert to plan customer's next vacation. 

Chat ID: RAGYAWWSSB (Harsh ): Chat was handled absolutely well and as per process guidelines, answered all customer's questions/queries and gathered lead generation details to arrange a call back from our travel expert to plan customer's next vacation. 

Chat ID: RAHZX499K1 (Harsh ): Chat was handled extremely well and as per process guidelines, answered all customer's questions/queries and gathered lead generation details to arrange a call back from our travel expert to plan customer's next vacation. 

Chat ID: RAJZYEL5S1 (Harsh ): Incomplete chat,customer left the chat after initial response and did not answer. 

No missed/abandoned chats. 

Thanks and Regards 
Amit