Subject: V 11 - Coming Soon!
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 26 Apr 2022 16:00:16 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

Enhancements to REST API

View this email in your browser (https://mailchi.mp/yonyx/v11-rest-apis?e=1c46a80945)

** V11 - Enhancements to Yonyx REST API
Auto-traverse conditions supported via REST APIs
------------------------------------------------------------
Dear Customer
Customers who use Yonyx through REST APIs have so far not been able to leverage the power of auto-traverse logic (https://training.yonyx.com/y/conversation/?id=964cd170-7641-11ea-92be-4201c0a80152〈=en) , built in the Yonyx Platform. With V11 this limitation will be a thing of the past!

Support for Auto-traverse logic being added to REST API:
Customers, who use Yonyx within their own Container Apps - be it Homegrown CRMs, Custom web-apps, Fat-client apps, Mobile-apps or Chatbots use Yonyx REST APIs to access the guides, one step at a time, real-time.

The API method, "Retrieve an existing guidance family (https://corp.yonyx.com/api-v2/#existing-guidance-family) " is being enhanced in V11 to show the results of computation from auto-traverse conditions. Using the placeholderAutoTraversalId, now, the Container App can immediately request the next guidance family connected to it.
*     placeholderAutoTraverse         : true,
*     placeholderAutoTraversalId     : 'xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx',

Customers have been able to use "Custom Commands (https://training.yonyx.com/y/conversation/?id=4ff27e30-0cec-11ec-8e85-4201c0a80173〈=en) "  to take any custom action from a guidance step - e.g.
* Lookup warranty status, or payment status from an internal application database
* Call a web-service or an API to update values, take actions in internal systems - e.g. remote reset customer's modem, etc.

Such commands, often return values and guide authors want to be able to auto-traverse along a path in the guide based on the return value of such commands.  While customers have been able to do this for guides presented via Yonyx UI, or for guides embedded in CRMs via Javascript APIs, this has been a limitation for Customers presenting Yonyx guides through REST APIs.

With V11, Yonyx is introducing a new method, "Get Command Auto Traversal (https://corp.yonyx.com/api-v2/#get-command-auto-traversal) ". With the introduction of this method, Container Apps can determine which User Response qualifies for Command auto-traversal by providing the Command’s return value, from any guidance step.

More excitement coming soon with V11!

============================================================

Thank You for your ongoing support!
Team Yonyx
** http://corp.yonyx.com (http://corp.yonyx.com/)

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