Subject: English Language Test - Ravi Yada
From: Ravi Yada <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Apr 2022 05:37:59 -0400

| | Foreign Language Screening Test

Name | Ravi Yada     /  (91) 7999745858    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello -xyz

Thanks for choosing livesalesman -

I can see that our delivery partner tried to deliver your order at location - but I can't see he mention address because of wrong he is not able to deliver . Please update your current location so we can update here - afterward delivery partner delivered to your location .

Ravi

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sure we can understand your concern sir - our team team will coordinate you soon possible. I'm taking your complain . As per order policy

Ravi

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