Subject: Daily performance summary for LiveSalesman team for Apr 24th, 2022
From: HB report <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Apr 2022 09:20:10 +0530

Please find listed below the performance data for the LiveSalesman team for Apr 24th, 2022.

Total tickets created :

Total tickets created | Groups | | | |
Agent Name | Facebook KSA HB | HomeBox KSA | Whatsapp resolved | Whatsapp open | Grand Total
Abu Sufian | 0 | 0 | 0 | 0 | 0
Malek Hosan | 0 | 0 | 0 | 0 | 0
Mosab Mohammed Abdalla Nasreldin | 0 | 0 | 0 | 0 | 0
Aws Adra | 0 | 0 | 0 | 0 | 0
Grand Total | 0 | 0 | 0 | 0 | 0

Whatsapp chat type:

HB Chat Type | Reason Category | Sub Reason | Count of HB Chat Type
Grand Total | | | 0

Total count of ageing for Facebook KSA HB:

Facebook | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | 0

Total count of ageing for Whatsapp open:

Facebook | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
Malek Hosan | 0 | 0 | 0 | 0 | 0 | 11 | 11
Ali hazzaa | 3 | 3 | 1 | 5 | 3 | 26 | 41
! Hassan Saeed | 5 | 2 | 8 | 1 | 2 | 5 | 23
Naji Shabanh | 3 | 1 | 2 | 6 | 4 | 10 | 26
Mohiuddin Lsm | 3 | 6 | 3 | 3 | 5 | 12 | 32
Doaa Almutawa | 0 | 13 | 11 | 8 | 6 | 13 | 51
Ali Ibraheem | 1 | 2 | 0 | 5 | 2 | 7 | 17
Asma Alotaibi | 9 | 2 | 3 | 4 | 4 | 9 | 31
Jaber Almarri | 3 | 0 | 1 | 5 | 2 | 4 | 15
Rayan Suliman | 1 | 0 | 0 | 0 | 0 | 5 | 6
Alhamzi Mohammed | 0 | 0 | 0 | 0 | 0 | 2 | 2
Abdallah Ahemad | 0 | 3 | 5 | 2 | 6 | 10 | 26
Faisal Abdullah | 6 | 6 | 2 | 5 | 4 | 3 | 26
Khaled Sufian | 3 | 1 | 5 | 8 | 1 | 2 | 20
Mohad Kmali | 6 | 6 | 3 | 4 | 2 | 7 | 28
Abdullah Abuthnain | 0 | 0 | 3 | 0 | 0 | 2 | 5
Abdullah Otaibi | 0 | 2 | 2 | 4 | 2 | 2 | 12
taher Mohammad | 0 | 7 | 3 | 3 | 4 | 4 | 21
Md Yahya | 2 | 0 | 2 | 4 | 2 | 1 | 11
Sultan Motawa | 1 | 4 | 6 | 4 | 5 | 2 | 22
Hasan Nour | 1 | 0 | 0 | 4 | 1 | 0 | 6
Waseem Ahemad . Khan | 0 | 1 | 0 | 0 | 0 | 0 | 1
Mosab Mohammed Abdalla Nasreldin | 0 | 1 | 0 | 0 | 0 | 0 | 1
Grand Total | 47 | 60 | 60 | 75 | 55 | 137 | 434

Total count of ageing for Emails:

Whatsapp | Ageing | | | | | |
Agent Name | 0-2 Days | 3-4 Days | 5-6 Days | 7-10 Days | 11-15 Days | 15+ Days | Grand Total
Malek Hosan | 0 | 0 | 0 | 0 | 0 | 1 | 1
Hamza.abuazzam Nouri Abuazzam | 0 | 1 | 2 | 2 | 0 | 7 | 12
Alhamzi Mohammed | 0 | 0 | 0 | 0 | 0 | 1 | 1
Abdullah Otaibi | 0 | 0 | 0 | 0 | 1 | 0 | 1
Doaa Almutawa | 0 | 3 | 1 | 0 | 1 | 0 | 5
Mohad Kmali | 1 | 0 | 0 | 0 | 1 | 0 | 2
Jaber Almarri | 0 | 0 | 0 | 1 | 0 | 0 | 1
taher Mohammad | 0 | 0 | 1 | 0 | 0 | 0 | 1
! Hassan Saeed | 1 | 0 | 0 | 0 | 0 | 0 | 1
Asma Alotaibi | 1 | 1 | 0 | 0 | 0 | 0 | 2
Md Yahya | 2 | 0 | 0 | 0 | 0 | 0 | 2
Grand Total | 5 | 5 | 4 | 3 | 3 | 9 | 29

Please feel free to reach out for any further clarifications.