Subject: Tech Support Candidate - SAYOOJ P Sayooj
From: SAYOOJ P Sayooj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 01:59:30 -0400

| | Tech Support Test

Name | SAYOOJ P Sayooj
E-mail | [email-masked]
Phone Number | (+91) 8281592534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Intuitor soft tech pvt limited Bangalore | Network Engineer | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)Firstly I check my internet connection working in properly.
2)check the website is down for everybody or for me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the speaker ,then turn on the Bluetooth of my phone
Then try to connect the Bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | Virtually every organization needs an IT technician to support and maintain its computers, and networks. Make sure you look for these five critical traits in a new employee: self-discipline, problem-solving skills, attention to detail, great communication skills, and a passion for technology
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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