Subject: Fwd: Japanese Written Test
From: Neerja Singh <[email-masked]>
To: deeksha <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Thu, 21 Apr 2022 22:31:27 -0700 (MST)

Please check. Thanks 

From: "gorika ahuja" <[email-masked]> 
To: "Neerja Singh" <[email-masked]> 
Sent: Thursday, April 21, 2022 6:31:41 PM 
Subject: Re: Japanese Written Test 

Dear Neerja, 
Greetings 

Thank you for your email. 
Kindly find the reply in Japanese for both the 
Customer situations below : 

Customer 1 - 

xx様 
ご不便をおかけして申し訳ございません。 
技師を派遣し、ヘッドホンをチェックします。 
正常に動作しない場合は、現時点で新しいヘッドフォンを提供します。 
ご協力ありがとうございます。 

Customer 2 - 

xx様 
ご不便をおかけして申し訳ございません。 
2年間の保証ポリシーがあるため、 
ヘッドホンを交換するために技術者を派遣します。 
ご協力ありがとうございます。 

You can reach out to me on 9999127616 for any 
further discussion. 

Thank you 

On 21-Apr-2022, at 10:28 AM, neerja <[email-masked]> wrote: 

BQ_BEGIN

				Cherry E-commerce Services Pvt Ltd 
	
Please write an email reply in Japanese to the customer based on the scenarios below. You need not know the processes, just write a general reply based on what you would do as a customer support representative should the customer approach you with these complaints. 

Customer 1.: Hello, I have no sound in my Bluetooth Headset. Please help me urgently! Tobias 

Customer 2.: Good day, I would like to return my headset, as the ear pads are disintegrating already after one year of use. Please give me a refund. Greetings! Anja Schneider 
Company Name: Cherry E-commerce Services Pvt Ltd 

The sender of this email is using Naukri.com services and is registered as Cherry E-commerce Services Pvt Ltd (A-72,,,SECTOR-2,NOIDA, NOIDA, Uttar Pradesh- 201301) 

		The sender of this email is using naukrirms.com services and is registered as Cherry E-commerce Services Pvt Ltd (A-72,,,SECTOR-2,NOIDA, NOIDA, Uttar Pradesh - 201301). 		
	[ http://service.sm.resdex.com/candidateSubscription/unsubscribe?emailId=kyxtJ2NabjOe0FQGUWM7LdkuhVIJNEUOq+qThBXE2uk=&id1=7684 | Unsubscribe ] 	

BQ_END

-- 

Regards 
Neerja Singh 
Executive - Human Resource 
LiveSalesman 
0120 - 4332621 
Ext - 11