Subject: Fwd: Japanese Test- Written Test
From: Aishwarya Jaiswal <[email-masked]>
To: [email-masked]
Cc: Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 20 Apr 2022 00:16:37 -0700 (MST)

From: "Aishwarya Jaiswal" <[email-masked]> 
To: "priyankaguptag87" <[email-masked]> 
Sent: Wednesday, April 20, 2022 12:37:55 PM 
Subject: Fwd: Japanese Test- Written Test 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Wednesday, April 20, 2022 11:15:24 AM 
Subject: Japanese Test- Written Test 

Hi, 

Please write an email reply in Japanese to the customer based on the scenarios below. You need not know the processes, just write a general reply based on what you would do as a customer support representative should the customer approach you with these complaints. 

Customer 1.: Hello, I have no sound in my Bluetooth Headset. Please help me urgently! Tobias 

Customer 2.: Good day, I would like to return my headset, as the ear pads are disintegrating already after one year of use. Please give me a refund. Greetings! Anja Schneider