Subject: Tech Support Candidate - GOVIND MEHRA
From: GOVIND MEHRA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Apr 2022 05:56:16 -0400

| | Tech Support Test

Name | GOVIND MEHRA
E-mail | [email-masked]
Phone Number | (+94) 80673067306
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Udham singh nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly i will check the internet connectivity,make sure that internet is working properly. If problem persists then i will clear all the browsing history and cookies in the browser.
My next step would be to update.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i will power on the Bluetooth speaker and make sure that it is within the range of Bluetooth connection then open the Bluetooth of mobile and make sure that it is paired with the speaker.
What according to you makes you a good candidate for customer service or technical support job? | I believe that , i can convince anybody in much better way because i have that ability to express myself self. Also i am a good listener.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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