Subject: Tech Support Candidate - Mohammad Azeem
From: Mohammad Azeem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Apr 2022 02:27:18 -0400

| | Tech Support Test

Name | Mohammad Azeem
E-mail | [email-masked]
Phone Number | (+91) 8851081434
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 66
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienerzier it services pvt Ltd | Junior eng | 1/4/2022 | 20k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open a new tap and check to see if you are

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First open the bluetooth of both devices
And then refresh the bluetooth of phone
And select the name of device
And now you are able to use it

What according to you makes you a good candidate for customer service or technical support job? | According to customers satisfaction
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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