Subject: Assigned to Group - CASE NO: 00384679 Les Mills New Lynn
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 19 Apr 2022 02:56:11 +0000

Hi  A new ticket has been assigned to your group "Level 1 (Livesalesman)". Please follow the link below to view the ticket.  CASE NO: 00384679 Subject: Les Mills New Lynn Hello, Hope you had a lovely Easter. 
 
Our Les Mills New Lynn Club have an iPad in their ‘Cycle studio’ that we would
like to replace with a new iPad which we have purchased. 
 
Is the below what we need to do? When do you suggest we do this / how long
should it take? 
 
Thx, C ? 
 
I have a new iPad and would like to remove the old one 
 
Below is the procedure to unlink/remove the connection to the old app install
so you can connect it to the new iPad: 

 
1. Log into the Virtual scheduler tool via your desktop at www.lesmillsvirtual.com<http://www.lesmillsvirtual.com/>
with your Virtual username and password. 
 
2. Click on the Settings icon and select 'Manage Devices' . 
 
3. To the right you will see options to ‘REMOVE DEVICE’. Click on the option
that corresponds to the device you would like to remove. 
 
4. Click the Green button: 'SAVE' to process the device unlinking. 
 
5. Once this has processed, it will take 5 minutes for the Virtual App to
become ready for connecting/pairing with your studio timetable. 
 
6. Log into the Virtual app on your new iPad with your Virtual username and
password and select your studio from the list and begin setup. https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5451