Subject: English Language Test - Anas S
From: Anas S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 18 Apr 2022 02:10:22 -0400

| | Foreign Language Screening Test

Name | Anas S    /  (+91) 8129517976    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

sir/mam
we tried to reach at your location to give you yours ordered #handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 9 to pick your order.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sir/ mam
We apologise for your regret. We hope that the Cabinet must installed your TV properly.
Our Cabinet will come to your home and will check once again. If found any mistakes occurred from us we will pay you back.

Thanks.

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