Subject: Assigned to Group - Fw: Trip Virtual Screen - Playlist
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 15 Apr 2022 03:23:39 +0000

Hi  A new ticket has been assigned to your group "Level 1 (Livesalesman)". Please follow the link below to view the ticket.  Fw: Trip Virtual Screen - Playlist Hi LesMills,

We would like to share feedback as per email forwarded.

Kindly assist us for further action on this.

Looking forward to hearing from you.

Cheers.

ANN NURAAIN

Operations and Experience Supervisor

T +65 6908 7878   W virginactive.com.sg

[hello alex]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.virginactive.com.sg%2F&data=04%7C01%7CAnn.Nuraain%40virginactive.com.sg%7C263fe05a00f64de75bea08d967abdfd6%7C323ed017e5064d31827e5686f5130675%7C1%7C0%7C637654810173927997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xlpscKf5gAQ0T81eLkmElJRlcN6BTjmMnV2oFecTpK0%3D&reserved=0>

VIRGIN ACTIVE RAFFLES PLACE, A COLLECTION CLUB

1 Raffles Place, #06-61, Tower 2, One Raffles Place, Singapore 048616

________________________________
From: Ann Nuraain <[email-masked]>
Sent: 14 April 2022 14:52
To: [email-masked] <[email-masked]>
Cc: Isaac Lee <[email-masked]>; Zarina Masor <[email-masked]>; Matthew Ong <[email-masked]>; Pfeiffer Chan <[email-masked]>
Subject: Fw: Trip Virtual Screen - Playlist

Hi Michelle,

We received feedback from member who attended the Trip Virtual. Member shared that the resolution is blur and too bright which is not the best experience.

I have checked with Arron (he is our contractor and in charge with all the system club), according to him, our screen and system setup is fine. If the screen had issues it will affect all including The Trip. However, the issues only came up during The Trip Virtual. Which Arron shared that we need to feedback to LesMills.

Kindly assist us on this for further action.

Thank you.

ANN NURAAIN

Operations and Experience Supervisor

T +65 6908 7878   W virginactive.com.sg

[hello alex]<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.virginactive.com.sg%2F&data=04%7C01%7CAnn.Nuraain%40virginactive.com.sg%7C263fe05a00f64de75bea08d967abdfd6%7C323ed017e5064d31827e5686f5130675%7C1%7C0%7C637654810173927997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xlpscKf5gAQ0T81eLkmElJRlcN6BTjmMnV2oFecTpK0%3D&reserved=0>

VIRGIN ACTIVE RAFFLES PLACE, A COLLECTION CLUB

1 Raffles Place, #06-61, Tower 2, One Raffles Place, Singapore 048616

________________________________
From: Ann Nuraain <[email-masked]>
Sent: 14 April 2022 13:59
To: Ann Nuraain <[email-masked]>
Subject:

Best regards,
Ann

Get Outlook for iOS<https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CAnn.Nuraain%40virginactive.com.sg%7Ced956d21ea7641bf572508da1ddc02aa%7C323ed017e5064d31827e5686f5130675%7C1%7C0%7C637855128016316273%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=IIvB1py1plyN40szUnsYXN%2Bm71NgczbRxGst5L0y0HY%3D&reserved=0>

 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5446