Subject: Arabic Language Test - ABDUL HALEEM
From: ABDUL HALEEM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 10:45:00 -0400

| | Foreign Language Screening Test

Name | ABDUL HALEEM    /  (91) 9818601309    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Most respected
Sir,
I would like to inform you that your bag has been sent .but, your adress is not correct. The consignmenter is present on the address which has been mentioned by you.
I request you humbly consider my email and bestow me appropriate adress. So that we can handover you your bag. Thank you a lot.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Ok sir,
You can return me TV Cabinet. We will inspect it.if we find the situation is correct and the scratches are from us and your consignment is able to return or able to refund.we will decide.
A thing I would like to mention here we will refund or return your consignment if it will be refundable under our policy, otherwise no chance. Thank you

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