Subject: Arabic Language Test - ZISHAN ASHRAF
From: ZISHAN ASHRAF <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Apr 2022 09:05:58 -0400

| | Foreign Language Screening Test

Name | ZISHAN ASHRAF     /  (91) 7079137167    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | sir/mam we tried to reach at your location to give you yours ordered handbag unfortunately our delivery boy is unable to find your location and contact u.kindly set and check your delivery location again and call on 7 to pick your order

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi user,
Sorry to hear about this what discribed.
The first thing is that you should check the goods as soon as you receive the goods but you are late.
Please call on 9,Our team member will reach out to you and  we will resolve this issue as soon as possible.
Thanks for understanding.

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