Subject: Colo Chat Audits
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 14 Apr 2022 04:10:40 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Colo: 

Chat ID: RA7BMC0ESN (Harsh): Customer contacted in regards to hacker services which we do not provide. 

Chat ID: RA2AMI9RWO (Harsh): Customer contacted in regards to grant opportunity and appropriate resolution/details were provided to the customer to call/ contact regarding the Letter of Intent 

Chat ID: RA1AQF5VEC (Harsh): Customer contacted in regards to application for STEM grants and appropriate resolution was provided. 

Chat ID: RAW91KLS79 (Anish): Chat was handled well and support contact details and e-mail address were provided as the customer was using our services and wanted to pay for this month's services. 

Chat ID: RAV9OHAC7Z (Anish): Customer contacted in regards to hacker tracking services which we do not provide. 

No missed/abandoned chats. 

Thanks and Regards 
Amit