Subject: Assigned to Group - Fw: Demand problem
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 14 Apr 2022 02:22:00 +0000

Hi  A new ticket has been assigned to your group "Level 1 (Livesalesman)". Please follow the link below to view the ticket.  Fw: Demand problem Hi Team,

We have done all the standard troubleshooting techniques (checking that the settings are correct with guided access and checking that the app remains locked) with Dan at Ezyfit however he is still getting the same error message requesting an "Admin code" to play on demand. See a screen shot of the issue below.

Considering the challenges Dan has had previously with needing to re install the app, and with the Easter long weekend coming up, can we please have your urgent assistance with this?

Kind Regards,

Jasmine Bourchier | Business Partnership Manager for QLD

Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

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________________________________
From: Dan Hart <[email-masked]>
Sent: Thursday, 14 April 2022 12:07 PM
To: Greg Cartagena <[email-masked]>; Jasmine Bourchier <[email-masked]>
Subject: Demand problem

So the on demand feature is still not working a member took a photo this morning

Cheers Dan

 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5444