Subject: Tech Support Candidate - sunil bamel
From: sunil bamel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 11:39:15 -0400

| | Tech Support Test

Name | sunil bamel
E-mail | [email-masked]
Phone Number | (+91) 9991481670
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | bhatol jatan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | null | null | null | null
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I should know about the error. If the error is about the network then I should check data connection or the lan is connected properly. If the error says some code like 404 which stands for page not found then i should check the page address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all we should turn the bluetooth speaker on, then turn on the bluetooth of mobile phone. then refresh the bluetooth of phone to search the bluetooth speaker, then pair it with the speaker from phone as the speaker can pair automatically and in the last we should enable some permission as should it receive phone call or you are using it only for music.

What according to you makes you a good candidate for customer service or technical support job?

I have worked at a computer shop for some time.
so i have some knowledge about hardware and software and i am confident that i can learn much more in just some time.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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