Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 05:38:05 -0400

| | Tech Support Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (91) 8171158368
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Roorkee
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

firstly ,i'll figure out where the problem is.
open another site , if site open than may be connection was interrupted, may be connection has time out. reset the connection .
if site is not opening than problem in the browser open site in another browser or clear firebox and cookies and cheche.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 .tap on  mobile your bluetooth option
2. trun on bluetooth.
3. available device will appear .
4. select the your  speaker , pairing then it'll
connected.

What according to you makes you a good candidate for customer service or technical support job? | Good communication skill and my technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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