Subject: Arabic Language Test - Jafar Ali
From: Jafar Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 05:29:46 -0400

| | Foreign Language Screening Test

Name | Jafar Ali    /  (91) 9947970366    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi Rahul
We are connecting with the one who ordered the metterial, so please be patient for half hour and if we are failing to recognise the person please return the metterial.
Kindly
The team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi sir
Firstly we apologise for your trouble and we will make for you the best. Let us check the problems and the policies of your brand that you have purchased.
Kindly
The team

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