Subject: Tech Support Candidate - Abhilesh Vyawahare
From: Abhilesh Vyawahare <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 03:41:00 -0400

| | Tech Support Test

Name | Abhilesh Vyawahare
E-mail | [email-masked]
Phone Number | (441106) 7249878705
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In case of get an error on browser while searching or opening a website. First i will check my internet connection, 2nd read the cause of error, which browser showing, 3rd if using proxy server the check the proxy setting, 4th If everything is ok from the settings then check for some Hardwear failure ex.- check the lan cable(patch code), change the lan port of system
If using wifi then check is router in network

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on blutooth on both devices ( Speaker and mobile phone).
2. Open blutooth setting on mobile phone
3. Search blutooth speaker in the active devices list, which shown in pair new devices
4. Select the speaker by taping on it's name, some times youalso ask additional to pair with device or not please select pair
5. Now you are connected with your blutooth speaker

What according to you makes you a good candidate for customer service or technical support job? | Because this job is not only a job for me,  this is my passion and i did not mention above but i have work experience of 2 month working in ultratech cement as system support engg.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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