Subject: Tech Support Candidate - Suraj kumar pandey
From: Suraj kumar pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 03:20:53 -0400

| | Tech Support Test

Name | Suraj kumar pandey
E-mail | [email-masked]
Phone Number | (110092) 9910202048
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | 230/9 g Street no 19 railway colony mandawali Delhi 110092
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will try with https:\\www.ndtv.com on your browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we will turn on bluetooth device>than we will turn on bluetooth of your phone  which is available in settings> after on you will get option to scan bluetooth device. Scan and choose to pair.> After pair with proper with your phone bluetooth will be connected with phone
What according to you makes you a good candidate for customer service or technical support job? | I have done BCA and I have few programing language knowledge and windows ,linux , networking ,and other technical knowledge which help me to tackle troubles easily
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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