Subject: English Language Test - Wasiqur Rahman
From: Wasiqur Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 03:06:15 -0400

| | Foreign Language Screening Test

Name | Wasiqur Rahman    /  (110006) 8076023210    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/ma'am,we tried to reach at your location to give you your ordered,but unfortunately our delivery boy is unable to find your exact location and find you. Kindly check your location and set correct delivery location again and call me in working time to pick up your order.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, I have noted it down your complaint and proceeded to our senior and your ordered will be replaced shortly. Thank you.

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