Subject: English Language Test - Rohit Sharma
From: Rohit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Apr 2022 02:24:30 -0400

| | Foreign Language Screening Test

Name | Rohit Sharma    /  (201309) 08802579193    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Hello sir/madam, I checked your order details,as per our delivery agent said that the address is not correct.i am trying to find your address but I have a request to you please check your address details and send your correct address details to us.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Hello sir,as I understand your concern that I make a request to you please be patient for some time.give me some time,that I have checked the policy of return or replace the item,then I will concern you about your queries.give me some time I will contact you few times later.thankyou

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