Subject: Tech Support Candidate - Deepansh Singh
From: Deepansh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Apr 2022 09:10:25 -0400

| | Tech Support Test

Name | Deepansh Singh
E-mail | [email-masked]
Phone Number | (962) 5437181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North East Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Suez India private limited | Junior mechanical engineer | 30 | None
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will use other browser app and till that the website is not open then I will change web address
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will ON bluetooth speaker and then I will ON my mobile phone bluetooth setting and then I will search bluetooth speaker name and then I will pair them so as a result my bluetooth speaker is connected
What according to you makes you a good candidate for customer service or technical support job? | My good communication skills,my good and clear voice and my understanding abilities
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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