Subject: Tech Support Candidate - shatakshi mishra
From: shatakshi mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 04:19:21 -0400

| | Tech Support Test

Name | shatakshi mishra
E-mail | [email-masked]
Phone Number | (86043) 62001
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | sector 52 wazirabad gurgoan haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

identify and define the problem
gather information about the problem
evaluate the data
propose a solution or develop a test
implement the solution

Please list the steps to connect a Bluetooth speaker to your mobile phone.

swipe down from the top of the screen
touch and hold bluetooth
tap a pair new device
tap the name of the bluetooth device you want to pair with you device

What according to you makes you a good candidate for customer service or technical support job? | i have problem solving skills and also logical thinking
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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